bet jili365 Privacy Policy

1 Introduction and Scope

bet jili365 (referred to herein as "we", "us", or "the platform") provides online gaming and betting services to users in Bangladesh. We believe that handling the personal information of each of our members with the utmost care is a fundamental responsibility.

This Privacy Policy applies to the bet jili365 website (betjili365.cam), mobile app, and all related digital services. When you use our platform, register, or access any service, you are considered to have agreed to the terms of this policy. Please read this policy in full and review it alongside our Terms and Conditions, as both documents complement each other.

This policy is consistent with the digital security and data protection regulations in force in Bangladesh. If you do not agree with the terms stated in this policy for any reason, please refrain from using our services.

2 Types of Information Collected

bet jili365 collects specific types of information to operate its services properly. These are described in detail below:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID number (for account verification purposes)
• Username and password (stored in hashed form)

2.2 Contact Information

• Mobile number (used for OTP verification)
• Email address (for account management)

2.3 Financial Information

• bKash, Nagad, Rocket, and Upay account numbers (used solely for transaction verification)
• Deposit and withdrawal history
• Transaction amounts and dates

2.4 Device and Technical Information

• IP address and device identifiers
• Browser type and operating system
• Session duration and login history
• Pages visited on the site and usage patterns

2.5 Gaming Activity Information

• Bet and game history
• Win and loss amounts
• Bonus and promotion usage details
• Gaming preferences and patterns

3 How Information Is Collected

We collect information through several methods. Each method is transparent and conducted with the user's consent.

3.1 Information Provided Directly

Information you provide yourself during registration, login, deposit, withdrawal, and support contact is considered directly provided information. This information is essential for managing your account.

3.2 Automatically Collected Information

When you use our site or app, technical information is automatically collected through cookies, web beacons, and log files. This information is mainly used for security and service improvement.

3.3 Information Received from Third Parties

Limited transaction-related information may be received from bKash, Nagad, Rocket, and Upay during payment processing. This information is used solely for payment verification.

4 Purpose of Using Information

bet jili365 uses collected information for specific and defined purposes. No information is used beyond those purposes.

• Account Creation and Management: Keeping your account active, verifying login, and enabling you to update your personal information.
• Payment Processing: Completing deposits and withdrawals correctly and preventing fraud.
• Customer Support: Using the necessary information to provide assistance via 24/7 live chat and email.
• Security and Fraud Prevention: Detecting unauthorized access, multiple accounts, and suspicious activity.
• Service Improvement: Analyzing user experience to enhance the platform's functionality.
• Promotional Communications: Sending information about bonuses and promotions if you have given your consent.
• Legal Compliance: Retaining information necessary to comply with applicable laws and regulations.

We monitor your gaming activity to ensure responsible gaming. To learn more, visit our Responsible Gaming section, which contains detailed guidance on keeping yourself safe.

5 Data Storage and Security

bet jili365 uses industry-standard technology and processes to protect your information.

5.1 Encryption

SSL (Secure Socket Layer) encryption is active on our website and app, keeping all information transmitted between you and our servers secure. Passwords are always stored in encrypted hash form — never in plain readable form.

5.2 Access Control

Only authorized staff are granted access to the information required for their specific role. Access logs are reviewed regularly.

5.3 Retention Period

All information is retained while your account is active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations and maintain financial records. Once no longer needed, information is securely deleted.

5.4 Security Breach

In the event of a data security breach, we will investigate promptly and notify affected users in a timely manner.

6 Sharing Information with Third Parties

bet jili365 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:

6.1 Payment Processors

Only the information necessary to complete transactions is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay.

6.2 Technology Service Providers

Companies providing server hosting, data analytics, and cybersecurity services may process limited information under strict confidentiality agreements.

6.3 Legal Obligations

If disclosure of information is required by a court order, government investigation, or applicable law, it will be carried out. Such disclosure will follow lawful procedures.

6.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in advance in such circumstances.

7 Cookies and Tracking Technologies

Various types of cookies and tracking technologies are used on the bet jili365 website.

7.1 Types of Cookies

• Essential Cookies: Required to manage login sessions and the basic functions of the site — these cannot be disabled.
• Performance Cookies: Help improve the service by analyzing how different parts of the site are used.
• Preference Cookies: Used to remember language, theme, and other personal preferences.

7.2 Cookie Control

Cookies can be restricted or deleted from your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

8 Your Rights and Choices

Every user registered with bet jili365 has the following rights regarding their own information:

• Right to Access: You may request a copy of the information stored in your account.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: Where there is no legal obligation to retain it, you may request deletion of your information after closing your account.
• Right to Restrict Processing: You may request that the use of your information for certain purposes be stopped.
• Right to Opt Out of Promotional Communications: You may stop receiving promotional emails or messages at any time.

To exercise these rights, please contact our customer support team. For general questions, visit our FAQ section, which covers common questions about accounts and information.

9 Protection of Minors

bet jili365 strictly follows a 21+ age policy. No information is knowingly collected from anyone under the age of 21, nor are they permitted to operate an account.

Age is verified at the time of registration, and identity documents may be requested in cases of doubt. If it comes to our attention that a minor's information is in our database, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has registered on our platform, please notify our support team immediately.

10 Changes and Updates to This Policy

This Privacy Policy may be updated from time to time due to the expansion of bet jili365 services, changes in technology, or legal requirements.

If any significant changes are made, we will notify you in advance at your registered email address or mobile number. If you continue to use our services after the changes, you will be considered to have agreed to the updated policy.

Check the "Last Updated" date at the top of this page — it always reflects the date of the most recent version in effect. If you need a previous version, please contact our support team.

11 Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through any of the following channels:

To learn more about our company, visit the About Us page, where bet jili365's identity, mission, and values are presented.